We provide a range of design services for an entire project, or any aspect of it. From strategy and product ideation, through to delivery and post-launch product evolution, our main disciplines include:
Ideation
We take you from concept to insight. To truly reach and engage with people, you first have to understand them. Our quantitative and qualitative user research answers the essential questions: Who are the users? What do they do? How to they do it? Our audience segmentation and user personas ensure that designs always hit the mark.
Interface Design
We follow best practices in User Centred Design (UCD). We start with simple, inexpensive wireframes to tackle information, functionality and layout. We progress to full-blown visual design comps, your accurate reference for the look and feel of the product. We also produce interactive redlines, which save on development costs.
Prototyping
We optionally build fully interactive prototypes of the complete product or service, or any aspect of it. These are valuable as a Proof of Concept (POC) to help stakeholders appreciate the interaction of innovative design. We also use prototypes as the basis for usability testing and report a detailed analysis trial findings and recommendations.
Accessibility
Our comprehensive accessibility audits cover any digital platform, including mobile, ensuring legal compliance worldwide. We work to the Web Content Accessibility Guidelines (WCAG), as the internationally accepted measure. Our detailed reports track points of failure (each with impact severity) and provide example code fixes.
Business-to-Business
Mission critical business applications, where usability is all about efficiency, productivity and error tolerance.
Business-to-Consumer
Commercial applications, where experience and engagement are the essential ingredients for success.
Government & Legal
Security clearance, and experts in online compliance such as data protection, payments and accessibility.
Any electronic system that has a human interface requires superior design in order to triumph – it is the dividing line between success and failure. We design for any digital platform.
Responsive Web
Mobile Apps
Cross-browser responsive websites for seamless display on all devices, including desktop, tablet and mobile.
Native mobile apps for iOS, Android and Windows, running on phones, phablets, tablets and wearables.
Desktop Software
Digital Signage
Complete design of complex desktop software applications compiled for use on Mac and Windows computers.
Floor and wall signage for advertising and info systems, such as orientation consoles used in shopping malls.
Media Kiosks
Interactive TV
Media kiosks, such as the NHS patient check-in system or catalogue browsing used in the British Library.
System menus and content for set-top boxes, and Red Button applications, as used by Sky and Virgin Media.
Big Data Solutions
Harness the power of big data, with data visualisation, dashboards and intuitive query and reporting.
Retail & E-commerce
Engaging and persuasive user experience that will see your conversion rates improve dramatically.
Geofences & Proximity
Late delivery and cost overruns are unacceptable. Our pledge to you is a simple one: that you will receive designs of the highest quality and benefit from exceptional productivity and value. Guaranteed.
Fixed-price quote This gives you the comfort of knowing exactly how much a project will cost and how payments will be phased.
We will sit down with you and agree a rate card that will be applied across the entire project and a suitable schedule.
Time and Materials For large and ongoing projects, you will probably be operating on a T&M basis. This is useful if you need us to design only part of a much larger programme.
Our day rates are very competitive, starting at only £95 per hour.
Bench days When you need access to UX expertise, but cannot justify the outlay for FTE resourcing, bench days may be your best bet.
Put simply, you commit to purchasing a set number of days over year, and then can use the expertise whenever you need it.
Pro bono We regularly engage with clients on a pro bono basis. This is particularly true for the charity and education sectors.
We may offer our services at reduced rate – even gratis – or deferred costs. Contact us as we will happily discuss the possibilities.